1. Your agreement with us
Dossier is an individual intelligence and meeting-preparation service provided by Collective Intelligence, Inc. ("we", "us", or "the seller"). You are contracting with Collective Intelligence, Inc. for use of the service. By accessing or continuing to use Dossier, you agree to these terms. You must be of legal age to enter a binding agreement and have authority to act for any organization you represent.
2. Accounts and service
Keep your account information accurate and your credentials confidential. You are responsible for activity under your account and should notify us of unauthorized access. Dossier discovers candidate public sources, asks you to confirm identity matches, and generates source-backed reports and meeting briefs. Only sources you confirm are eligible for analysis; confirmation does not guarantee that source content is accurate.
3. Reports, credits and payments
Reports cost US$10 each, with any applicable tax shown at checkout. Purchases are one-time report credits, not subscriptions. Unused credits never expire. One credit is spent for each successfully generated report version, including an updated report. A credit grants access to report generation, not a guarantee that information about a particular person is available.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. See our Refund Policy for the 30-day refund period. There are no recurring subscription renewals to cancel.
4. Acceptable use
You must not use Dossier for unlawful activity, fraud, spam, harassment, stalking, doxxing, discrimination or infringement of intellectual property or privacy rights. Do not submit or generate illegal content, deceptive deepfakes, hate speech, malware or content intended to harm others. Do not interfere with security, probe systems without authorization, scrape the service, bypass identity verification, circumvent limits or attempt to jailbreak safeguards.
Use reports for lawful, proportionate meeting preparation and professional relationship research. Do not use them as the sole basis for employment, credit, insurance, housing or other decisions with legal or similarly significant effects. Do not seek private or login-only information or infer sensitive personal attributes.
5. AI outputs and your responsibilities
AI-generated reports can contain errors, omissions, outdated information or mistaken interpretations, even when citations are present. You are responsible for your prompts, confirming source identities, verifying outputs and how you use them. Reports are not regulated professional advice and must not be relied on for legal, medical, financial or other regulated decisions without qualified professional oversight.
You must have the rights and lawful basis needed to submit profile details, links, notes and other input, including information about other people. Public availability alone does not authorize every use of personal information.
6. Intellectual property and content
We retain ownership of Dossier's software, documentation, design and branding. We grant you a limited, non-exclusive, non-transferable right to use the service for lawful purposes under these terms. Do not reverse engineer, resell the service or redistribute our software without permission.
You retain your rights in content you submit and grant us permission to host and process it only to provide, secure and support the service. To the extent permitted by law, you may use and download generated reports; we do not claim ownership of your inputs or outputs. Third-party source material remains subject to its owners' rights, and AI outputs may not be unique or protected by copyright.
Rights holders can report alleged infringement to info@connectiveintel.com, identifying the content, the rights involved and how to contact them. We may remove or restrict disputed content and suspend or terminate accounts for repeated or serious infringement.
7. Moderation and termination
We may refuse or filter outputs, remove or restrict content, and suspend or terminate access for material breach, non-payment, security or fraud risks, or repeated or serious policy violations. Where appropriate, we will provide notice and an opportunity to address the issue; urgent security or legal concerns may require immediate action. Any applicable statutory refund rights remain unaffected. Contact us to request access to or deletion of your data after termination, subject to lawful retention requirements.
8. Availability and liability
We do not guarantee uninterrupted, error-free performance, source availability or the accuracy or completeness of reports. To the fullest extent permitted by law, the service is provided as available without implied warranties of merchantability or fitness for a particular purpose. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.
9. Changes and contact
We may update these terms and will give notice of material changes through the service or by email where appropriate. The effective date identifies the current version. Questions, complaints and rights-holder notices should be sent to Collective Intelligence, Inc. at info@connectiveintel.com.